SEMAAA is an Equal Opportunity Employer
Current Job Openings
Title: Senior Linkage Line Specialist (50%)/Administrative Support Services (50%)
Department: Senior Linkage Line (SLL)
Reports to: Annie Avery, SLL Supervisor
Status: Full-time Exempt
Position Summary: Support SLL by providing call center support to callers/walk-ins and administrative and organizational support to team members.
Essential Duties: Essential job duties for this position include, but are not limited to the following areas:
- Provide 1:1 support and assistance to individuals and caregivers as needed. Connect callers to community based services, housing options and advocate on behalf of caller.
- Remain current on all home and community based services and be able to effectively navigate web based tools.
- Complete follow-up calls to consumers, professionals and stakeholders as requested.
- Manage crisis situation/report vulnerable adult issues promptly.
- Ensure compliance with all applicable state and federal reporting requirements.
- Adhere to the MBA’s Standards and Assurances for the Senior Linkage Line.
- Assist with Medicare and other presentations as requested.
- Update Senior Housing Directory for the southeastern region.
- Maintain “Blue Book” information on the SEMAAA website: keep Excel files up to date; communicate changes to the web designer.
- Assist with marketing publications and other outreach activities (i.e. SLL survey process).
- Assist with requests for printed materials/brochures and deliver/mail as requested.
- Communicate with SLL team to ensure prompt handling of requests.
- Assist with IT support related tasks and other related functions.
- Monitor supplies/order materials from the MBA as needed. Print DHS forms for mailing.
- Build cooperative working relationships with local/state/federal entities and area agencies.
- Contribute to a positive work and team-oriented environment.
Education & Experience Requirement: Minimum of a bachelor’s degree in social work, nursing, gerontology or related field. Experience in case management and program service delivery and a demonstrated interest in working with older adults.
Submit Resume & Cover letter by 1/22/20 to: laurie@semaaarochestermn.org
SEMAAA is an Equal Opportunity Employer
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